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Effective Listening Skills Instructor-Led Training variant-31659012030554-has-digital-downloads they improve their performance throughMaster the Art of Listening for Better Communication Listening is the cornerstone of communication. Effective listening makes the person speaking feel valued, prevents miscommunication, speeds productivity, and creates more active forums of discussion. But listening goes beyond just hearing. From reading body language and facial expressions to discerning emotions to accurately processing messages, listening involves a high level of observation,